FAQ

Can I change my due date?

No minimum duration. Rentals are on a month to month basis for your convenience. We can chage your due date using a pro-rated cost for the new date. All due date changes will require the difference of days to be payed at the time of the change.

What are the gate hours?

For extra security gate access to tenants is from 6:00AM to 9:00PM daily.

How much notice must be given when I move out?

We require a 10 day notice. In order to recieve full deposit back:

• We have to recieve 10 day notice
• Cleared unit
• Swept
• No damage to unit

Do you offer a mover?

We do not; we are happy to recommend moving services.

How can I make a payment?

Selecting Pay Online at the top right hand corner of your screen, over the phone, mail, using our secure after hours drop box , and by visiting our office.

What if my account is overdue?

You have a five day grace period to make your payment past your due date. On the 6th day of delinquency a $10 late fee will be assessed as well as the unit being overlocked. On the 12th day of delinquency another $10.00 late fee will be assessed to your account. This process will continue each month until payment is made in full. Please note after 30 days of non-payment the unit will start the lien process.

What sizes do you have and how much do they cost?

See Units, or call (970)484-3769 for pricing and availability.

How much storage do I need?

See Units for more information or give us a call and our professional on site managers will be happy to assist you in finding the perfect size.

What forms of payment do you accept?

All major credit cards, checks, cash, or money orders.

What kind of lock should I put on my unit?

We require a lock to be securing the unit at all times. We reccomend the steel disc locks as they are the most secure; other locks are accepted aswell. These are available to purchase at our office. One secure steel lock for $10.00 or purchase a double set for $15.00

What security measures do you have?

Our facility is very secure. You will have comfort in knowing your items are safe as we have 24/7 video surveillance, secure gated facility, and excellent lighting.